In our last blog we offered ideas to build the kind of resilience that means individuals and teams adapt and thrive (rather than ‘toughing it out’ or being triggered into knee jerk reactions).
Today, we share a practical exercise that helps build awareness and understanding in teams so that they spot triggers early, have each others’ backs and support each other to bounce back.
Exercise: Spotting and managing your emotions
This exercise gives team members a framework for recognizing and noticing different emotions and enables them to spot what they need and find what works for them and others.
What you will need:
- Masking tape (to map out the quadrants on the floor)
- Brief for this exercise (see below)
- Slides or a flipchart with the framework*
- Suggested coaching questions*
- Sample adjectives*
*available by emailing us – see OFFER at the end of this blog
Time taken: 50-90 minutes
Group size: up to 16 (ideally even numbers). Note this needs floor space.
Step 1: Sharing the framework (5’) (see image at the top of the blog. Slides also available)
First share the 2 axes which are:
Vertical Axis: High energy (top) Low energy (bottom)
Horizontal Axis: Negative emotions (left) Positive emotions (right).
Share the names of the 4 quadrants and, as you do so, invite an example of an adjective that would articulate how someone would feel in this quadrant (this is a quick way of testing the group’s understanding):
Thriving (High energy, Positive emotions)
Surviving (High energy, Negative emotions)
Burnout (Low energy, Negative emotions)
Recharge (Low energy, Positive emotions).
Step 2: Give out cards with adjectives (15’)
Ask the group to place the adjectives in each quadrant (it can be useful to do this in pairs).
Explore questions and invite them to challenge each other. This builds awareness of the nuances of emotions and what they might indicate (whether in themselves or someone else).
Step 3: Peer coaching (20’)
N.B. Be sure to agree or reiterate confidentiality before you start – individuals may share sensitive issues which they want kept private. You can offer them the option to do this in silence with their partner asking questions.
Explain that the purpose of the coaching is to enable your partner to build awareness and explore triggers for negative emotions and strategies to move them into a more resourceful state. Be clear that the intention is that one person asks questions, listens and summarises, whilst the other explores. This isn’t about offering ideas or advice.
Offer them questions to help structure the exploration. (Contact us for slides with some sample questions). Examples include: How do you feel here? How much of the time do you spend here? What triggers you to be here? Where would you like to spend more time/ move to? What helps you to move there?
Ask each pair to stand up and for the first person to stand where they are right now.
Invite their partner to coach them – exploring what it’s like in a particular quadrant and what it takes to move as well as where they want to spend more time. (Invite them to move around and, as they move, notice what’s needed).
After 10 minutes, ask pairs to swap roles and repeat.
Step 4: Reflection and discussion (10’)
At this point it’s useful to give the group a few minutes’ reflection time to note down conclusions and insights.
Facilitate a discussion about what people noticed.
We find that people say that they are in survival mode too much of the time and at risk of tipping into burnout. Also, they become aware of the need to spend more time in recharge. (I first experienced this exercise with Lucy Ryan and she suggested that people in organisations spend about 75% of the time at work in ‘survival mode’ whereas elite athletes spend about 90% in recharge and 10% in thriving… I haven’t seen the research data, but from my own organizational experience the principle makes sense).
Step 5: Building team bounce back and support (up to 30’)
This step focuses on the whole team and ensuring team members notice and have each other’s backs.
Bring the team back together (ideally in a circle).
Ask team members to share what triggers them into survival and towards burnout, what others might notice them doing/ saying and any tips to help others notice early. Invite each person to make a request of the team or an individual – something that would help them to stay in thriving or move to recharge when needed.
Close the exercise with a short discussion about how the team might use this and keep paying attention to it (1 to 1 or in future team meetings).
This exercise is more impactful if participants are ‘embodied’ – paying attention to what they feel and notice in their bodies. You can achieve this with a short, guided mindfulness exercise where you ask people to be aware of their bodily sensations and breath (contact us if you would like an example).
When setting up coaching pairs ask people to choose someone quite different to them or that they know less well – a bi-product of this exercise is building trust.
This process also lends itself to broader discussions about leadership and organizational culture – how often do organisations operate in a way that triggers people into surviving mode? (This links well with David Rock’s SCARF model and the things which neuroscience is showing activate the ‘Threat’ or Fight and Flight response).
Remember – this may be new territory for a team. It can be strange and uncomfortable… often there’s an ‘F’ word in business – feelings. So revisiting this to normalize discussion of how people really are and what they need from each other builds bounce back over time.
OFFER: For a copy of 2 slides and a list of the adjectives to support this exercise, email us at email@example.com with the title Bounce Back. By doing this, we will also confirm your continued subscription to continue to receive our short blogs about teams.
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Browse our blogs here: https://theteamhealthcheck.com/blogs/. Recent topics include Creating a Team Purpose, communication in virtual teams, managing churn, making diverse teams smarter… and lots more.
For more resources linked to resilience see:
www.mindspring.uk.com – Emotions in Action A4 pads available to purchase
Maddi, S.R. (2013). Hardiness: Turning Stressful Circumstances into Growth. New York, NY: Springer. Why leaders don’t brag about managing stress, James R Bailey HBR
Reduce Your Stress in Two Minutes a Day – Greg McKeown HBR
The Power of Resilience – Sam Goldstein, Ph.D. at TEDxRockCreekPark You Tube
Original Source: Developed from an exercise originally experienced with Lucy Ryan, Mindspring (www.mindspring.uk.com)
Alyse Ashton (6th July 2018)
Coming up in our next issue: Unless teams are resilient, performance can deteriorate. We share a tool that helps you fire up team energy and find your sources of resilience.
If you would like to hear about a specific topic in terms of teams or you have a particular challenge, email us so that we can bring ideas and tools that meet your needs.
Visit theteamhealthcheck.com and see how it could benefit you and your teams.
Alyse Ashton and Richard Spence are the co-authors of the Team Health Check and draw on over 50 years’ combined experience as team coaches and facilitators working with global organisations.